Shipping policy

Physical orders
Bloom & Balance ships physical products to destinations made available during checkout. Available shipping destinations may change as our fulfillment network develops.

Processing times
Processing times vary by product. The applicable processing estimate will be shown on the product page, at checkout, or in the order confirmation before a physical product is offered for sale.

Products marked “Coming Soon” are not considered ready to ship until a shipping window has been published.

Shipping rates
Shipping charges, when applicable, are displayed before you complete checkout. Bloom & Balance does not add undisclosed mandatory handling fees after an order is placed.

Delivery estimates
Carrier delivery dates are estimates and are not guaranteed. Weather, carrier disruptions, holidays, address issues, and other circumstances outside our control may affect transit times.

Tracking
When tracking is available, tracking information will be sent to the email address associated with your order after the shipment has been prepared.

Address accuracy
Please review your shipping address carefully before submitting your order.

Contact us promptly if you notice an error. Once a package has been transferred to the carrier, we may not be able to change or redirect the delivery address.

Lost or delayed packages
If tracking shows an unusual delay or a package appears to be lost, contact us at shopbloomandbalance@gmail.com with your order number.

We will review the available tracking information and help determine the appropriate next step.

Damaged deliveries
If an order arrives damaged, please contact us within 7 days of delivery and include your order number along with clear photos of the item and packaging.

Digital products
Digital products do not require physical shipping. Download access or delivery instructions will be provided electronically according to the product listing and order confirmation.

Questions
For shipping questions, contact shopbloomandbalance@gmail.com.