Orders & shipping
When will my order ship?
Processing and delivery estimates will be shown on each physical product page before launch. Products marked “coming soon” are not ready to ship until a shipping window is published.
Will I receive tracking?
When tracking is available, it will be sent to the email address associated with your order after your shipment is prepared.
What if my package is delayed or lost?
Email shopbloomandbalance@gmail.com with your order number. We will review the available tracking information and help determine the appropriate next step.
Returns & refunds
Can I return a physical product?
Eligible unused physical products may be returned within 30 days of delivery. Contact us before sending anything back so we can provide return instructions.
What if my order arrives damaged or incorrect?
Contact us within 7 days of delivery with your order number and clear photos of the item and packaging. We will review the issue and work with you on a replacement, refund, or other appropriate resolution.
Can digital downloads be returned?
Digital products are generally final sale once access or delivery has been provided because they cannot be returned in the same way as physical goods. If you receive a duplicate charge, corrupted file, or unresolved technical issue, contact us and we will review the situation.
Digital products
How will I receive a digital product?
Digital delivery instructions or download access will be provided electronically according to the product listing and order confirmation.
Can I share or resell Bloom & Balance downloads?
No. Unless a listing says otherwise, digital downloads are for the purchaser’s personal use only and may not be resold, redistributed, sublicensed, or shared.
100 Envelope Savings System
How much does the full 100 Envelope Challenge save?
Completing amounts 1 through 100 adds up to $5,050.
Do I have to complete the envelopes in order?
No. You can complete the challenge in any order and at any pace that fits your budget.
Is the physical system available yet?
Not yet. Bloom & Balance is completing supplier sample and quality validation before making the physical system available for sale.
Support
For questions about an order, product, download, return, or damaged item, email shopbloomandbalance@gmail.com. Include your order number when applicable.